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FREQUENTLY ASKED QUESTIONS

Please read questions bellow and if you can not find your answer, please send us your question, we will answer you as soon as possible.
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GENERAL QUESTIONS

Frequently asked questions

Do you provide complete, door-to-door service, including cross-border customs clearance?

ALDIS Group will arrange and monitor all transportation, door to door. We will also provide timely cross-border customs clearance, where required, to expedite the door-to-door process throughout US and Canada

Can you provide after hours and weekends emergency service?

ALDIS Group services are available to you on a 24/7/365 basis, anywhere you may require them.

Do you provide historical data on shipments and costs to assist in Supply Chain Process Management?

ALDIS Group will provide all the shipment transaction and cost detail, in the format you specify.

Are the goods that you transport insured?
In addition to the comprehensive insurance coverage of our vehicle Fleet, the goods loaded on our non-owned hired or sub-contracted trailers have Goods-In-Transit cover

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